Pulaski Technical College

Job Information

Job Title: Remote Customer Care Representative (Arkansas)
Company: ABC Financial
Date Posted: 4/19/2013
Closing Date: 4/19/2014
Benefits: We offer competitive pay, PTO, and benefits package; including medical, dental, vision, HSA, FSA, AD&D, STD, LTD, life insurance, and 401(k).
Minimum Requirements: Responsible for taking inbound calls directed from the queue Responsible for noting each account with the call content Responsible for performing outbound dialer/ soft-collection calls Responsible for reviewing accounts and answering customer questions. Maintain individual and departmental standards
Preferred Qualifications: Must type 30 WPM Must be able to accurately and effectively communicate direction with other departmental staff members both verbally and in writing Ability to multi-task in a fast-paced environment Must be extremely detail-oriented and able to make sound decisions Strong technical skills with the ability to learn in a virtual training environment Must be self-motivated, dependable, and punctual Must possess good grammar skills and professional phone voice Must have a quiet, private office space, free from distractions Must high speed internet service, DSL or Cable in the home Must have a good stable work history Compensation: 10.50 - 13.00 plus incentives! High school diploma or equivalent Strong customer service skills and 6 months recent call center experience (within the last two years)
Job Description: This position is directly responsible for handling inbound and outbound calls while providing quality service to customers. Assists health club staff and members with issues/questions regarding club memberships billing, and contracts. This is a unique work-at-home opportunity for Arkansas residents. The position requires a quiet, private home office space and high speed internet. All computer equipment is provided by ABC Financial.
Contact Info: You must apply online at http://careers.abcfinancial.com/. R?m?that are emailed will be discarded

Pulaski Technical College
3000 West Scenic Drive
North Little Rock, AR 72118
Phone: (501) 812-2200

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