| Job Title: | Part-time Student Services Representative Little Rock-South |
| Department: | Student Services |
| Date Posted: | 7/27/2010 |
| Job Description: | The part time Little Rock-South Student Services Representative reports to the Director of Student Services of Little Rock-South. Functions include assisting students, staff, faculty and visitors in acquiring information about the admissions process, registration for classes, financial aid and other college processes and procedures.
General Responsibilities:
Understands the process and procedures of the Student Services office, including the Offices of Admissions and Records, Financial Aid, Counseling and Advising, Disability Services, Student Support Services, Career Pathways, Veteran's Upward Bound and the Network for Student Success. Provides information regarding the policies and procedures of these offices to students and others as needed.
Makes appropriate service and resource referrals.
Provides accurate admissions, financial aid, new student orientation, advising and registration information to prospective and currently enrolled students.
Understands the financial aid policies and processes and provide information and instructions to students on how to apply and complete the process; understand the scholarship process and assist students with the process. Screens specific questions for financial aid advisors to further assist students.
Understands the assessment process and testing services provided by the College and provide information regarding the policies and procedures to students.
Understands the admissions process and assist prospective students with the completion of the application for admission and procurement of needed documents.
Understands the registration process and assist students by supplying information to enable the student to complete the advising and registration process accurately and in a timely manner.
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| Minimum Requirements: | Bachelor’s degree required.
Excellent interpersonal, communication, and customer service skills required.
General computer and web knowledge required.
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| Preferred Qualifications: | Master’s degree preferred. |
| Contact Info: | Interested candidates should submit a Pulaski Technical College employment application, cover letter, resume and copies of unofficial college transcripts to Pulaski Technical College, Office of Human Resources, 3000 West Scenic Drive, North Little Rock, Arkansas 72118. AA/EOE |
